With the assistance of a ladder obtained from a civilian, the officers were able to make a makeshift escape route for five stranded tenants that were found trapped on the third floor. After the building was cleared the officers were able to safely exit the building. A total of 10 tenants were transported to Wake Medical Center with various injuries including smoke inhalation.

These officers distinguishing themselves by an act of bravery at the risk to their own personal safety performed above and beyond the call of duty."